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Terms of Use

These Terms of Use ("Terms") govern your use of the HOAbreeze.com software and services, including the Chatbot and MinutesAI applications.

1. Acceptance of Terms
By accessing or using the services, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company, organization, or HOA, you represent that you have the authority to bind that entity to these Terms.

2. User Types and Subscription

  • Primary Client (Chatbot): The HOA or management company contracts with HOAbreeze.com for a monthly subscription.
  • Primary Client (MinutesAI): The individual user (e.g., board member, associate) contracts with HOAbreeze.com for a monthly subscription.
  • End User (Homeowners): Homeowners are granted limited, unauthenticated access to the Chatbot widget embedded on the HOA/management company website.

3. Subscription, Billing, and Cancellation
  • Fees: Services are billed on a monthly subscription basis, payable in advance.
  • Cancellation: Subscriptions are month-to-month. Users may cancel their subscription at any time, effective at the end of the current billing cycle.
  • Refunds: No refunds or credits will be provided for any partial subscription period upon cancellation.

4. Limited License and Data Ownership
  • License: HOAbreeze.com grants the client a limited, non-exclusive, non-transferable license to use the Chatbot and MinutesAI services solely for the internal, non-commercial purposes of the HOA or the subscriber.
  • Data Ownership:
    • The client (HOA/management company/individual subscriber) retains ownership of the original source documents and meeting recordings.
    • The AI-generated Chatbot transcripts and MinutesAI transcripts/summaries are jointly owned by the respective client and HOAbreeze.com.

5. Limitations on Service and AI Disclaimer
You acknowledge and agree to the following specific disclaimers regarding our AI services:
  • MinutesAI Accuracy: The MinutesAI service is a value-add tool for transcription and summarization. It is not guaranteed to be 100% accurate and should not replace traditional, human-verified methods of recording official meeting minutes.
  • Chatbot Accuracy: The Chatbot provides information based on the documents provided to it. The answers are for informational purposes only and do not constitute legal, financial, or official HOA advice. Users must always refer to the official, governing HOA documents for authoritative information.

6. Prohibited Conduct
You agree not to use the services to:
  • Input or transmit material that is illegal, defamatory, harassing, or harmful.
  • Generate or input protected or excessively sensitive information that is irrelevant to official HOA business.
  • Use the service for commercial purposes outside of managing your own HOA or property.
  • Reverse engineer or attempt to gain unauthorized access to the service or underlying data.

7. Disclaimer of Warranties and Limitation of Liability
YOU ACKNOWLEDGE AND AGREE THAT THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
  • No Warranty: HOABREEZE.COM EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT OR GUARANTEE ANY SPECIFIC SERVICE UPTIME OR AVAILABILITY.
  • Limitation of Liability: HOABREEZE.COM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT THE SERVICE IS SIMPLY A VALUE-ADD AND DOES NOT REPLACE TRADITIONAL MEANS OF OBTAINING INFORMATION.

8. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of the State of Florida, without regard to its conflict of laws principles. All disputes arising out of or related to these Terms or the services shall be resolved in the state and federal courts located in Florida, USA.